Thank you for enquiring about The Cargo Building. Your privacy is important to us and we believe that it should be protected. This policy tells you how we will use the information you provide to The Cargo Building website and how you can have control over this. By using The Cargo Building website and its essential services, you are agreeing to the policy so please read it carefully.

In most circumstances the information collected about you will be used for the following:

·         To improve the features on The Cargo Building website and the services we offer.

·         To help us improve the personalised service we offer.

·         To enable you to benefit from relevant third party services.

·         To support our marketing and promotion activity.


Who we are

The Cargo Building is a trading name of Vista UK Residential Investment 1 Limited Partnership (registered office Lloyds Chamber, 1 Portsoken Street, London, E1 8HZ and registered number LP016279).

The Cargo Building is managed by the Countrywide Group via its subsidiaries Resi Capital Limited (registered office County House Ground Floor, 100 New London Road, Chelmsford, Essex, CM2 0RG and registered number 08662265) and Countrywide Estate Agents t/a Countrywide Estate Management (registered office Countrywide House, 88-103 Caldecotte Lake Drive, Caldecotte, Milton Keynes, Buckinghamshire, MK7 8JT and registered number 789476). 

Personal information

When you sign up with The Cargo Building website or opt to utilise any of the services offered on the site you will be asked to disclose some personal information. This could include your name, email address, telephone number and nature of your enquiry.

In addition to this we also reserve the right to record information concerning how you use this site. This could include making a note of the pages you view, the property searches you conduct, the services you use and the agents you contact.

The information we collect will be used to enhance our offering in order to provide you with a more personalised and effective experience. We may contact you from time to time to inform you of important developments with regard to The Cargo Building website. Additionally we may also contact you to let you know about any services or promotions we think may be of interest to you.

You have a right to access the information that we hold about you. From time to time our calls may be recorded for training and quality purposes. To obtain a copy of this information, contact Countrywide at the address above.

Contacting us about our properties or services

If you wish to contact us about any of the services offered via The Cargo Building website you will be asked to complete a short form. Your information will then be sent to the appropriate agent or division you wish to contact. If your enquiry relates to a specific apartment please ensure you notify us of this and we will be happy to assist you.

Signing up with The Cargo Building website

By signing up with The Cargo Building website we will be able to enhance the service we offer you. Once signed in you will be able to gain a wider experience and understanding of the services available to you at The Cargo Building.

Who can access your information?

We reserve the right to retain access to the personal information we have gathered from you. If you have provided the relevant consent, we may from time to time choose to pass your information on to third parties outside of the Countrywide Group.

If you subsequently change your mind about being contacted by these third parties please contact Countrywide at the address above.


At The Cargo Building website we adhere to robust security procedures. Countrywide, and therefore the Cargo Building website, is registered under the Data Protection Act 1998. As such, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it.

The information you provide to us is kept in a secure data warehouse with restricted access. We also use a number of measures to ensure electronic access is protected and our systems can’t be exploited. When working with third parties we insist they have secure measures in place to protect your information.

Use of the personal information collected from you is restricted to our employees and appropriate third party employees. Employees will only use this information if they need it to perform a specific and relevant task.

We retain your personal details for as long as is required by the relevant law.

If you have any questions or comments about the way we use your personal information or our privacy policy, please contact Countrywide at the address above.