Jane is based in the management suite, looking after the smooth running of the building day-to day.
Overseeing both the lettings and resident services team, Jane is responsible for ensuring the residents receive a consistently high level of service throughout their entire stay. Jane prides herself on understanding the needs of the residents and welcomes feedback to improve upon customer service at the building.
Away from the office, Jane enjoys walking her French Bulldog Jake and can suggest dog friendly routes.
Lauren will guide you through every stage of the lettings process, from initial enquiry and viewings to becoming a resident with us. Lauren is keen to provide support and enjoys helping people find their new home whilst making each part of the move in process easy and straightforward.
In her spare time Lauren enjoys hiking with her dog Eric and can recommend beautiful scenic routes.
Tom is passionate about customer service and prides himself on providing residents with a first class renting experience.
Tom is responsible for overseeing the front of house team and assisting Jane to ensure the Cargo Building is always looking its best.
In his spare time, Tom loves playing golf and socialising with friends.
Supporting the residents throughout their tenancy, Kath is based onsite to help from the day residents move in through to when they depart. She also assists with utilities and inspections.
Enjoying going for dinner in local independent restaurants, Kath knows the local eateries well and can recommend options for particular tastes.